At pg999, your privacy is a matter we take seriously. This Privacy Policy explains in plain, straightforward terms what personal data pg999 collects from you when you register and use our platform, how that data is used, how long it is retained, and what rights you have over your own information. This policy applies to all players accessing pg999 services via pg999.vin, regardless of whether they are based in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in Pakistan.
By registering an account or continuing to use the pg999 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to arrange account closure. Players must be 21 years of age or older to hold a pg999 account.
These six principles form the foundation of how pg999 approaches data privacy across every Pakistani player account on our platform.
pg999 only collects personal data that is strictly necessary for account registration, payment processing, KYC verification, and regulatory compliance. We do not gather information beyond what is required to operate the platform safely and fairly for all players.
All personal data stored by pg999 is protected using industry-standard encryption protocols, including TLS for data in transit and AES-256 for data at rest. Our server infrastructure is regularly audited and access to personal data is restricted to authorised personnel only.
pg999 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data sharing is limited to approved service providers — such as payment processors like JazzCash and EasyPaisa — under strict contractual data protection obligations.
You have the right to access, correct, and in certain circumstances request deletion of your personal data held by pg999. You may also withdraw consent for specific data processing activities where consent is the legal basis. All such requests are handled by our dedicated privacy team.
pg999 retains personal data only for as long as required to fulfil the purposes for which it was collected, or as mandated by regulatory and anti-money laundering obligations. Once the applicable retention period expires, data is securely deleted or anonymised.
Promotional communications from pg999 — including bonus offers, PSL betting promotions, and seasonal campaigns — are only sent where you have opted in or where a legitimate interest applies. You can unsubscribe from marketing messages at any time via your account settings or by contacting support.
pg999 is an internationally licensed online gaming platform operating at pg999.vin. We offer a comprehensive range of gaming and sports betting services to registered players, including live cricket betting, PSL odds, live casino tables, slot games, fishing games, and table tennis betting. Our platform is specifically designed for Pakistani players and supports local payment methods including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.
For the purposes of this Privacy Policy, pg999 acts as the data controller in respect of all personal data collected through the platform. As data controller, pg999 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions about how pg999 handles your personal data, or wish to exercise any of the rights described in this policy, please contact our privacy team via the channels listed in Section 13.
pg999 collects personal data from you in several ways — directly from you during registration and account use, automatically through your interactions with the platform, and from third-party service providers such as payment processors and KYC verification partners. The categories of personal data we collect are described below.
Important: pg999 only collects personal data that is necessary and proportionate to the stated purpose. We do not collect sensitive categories of data such as health records, political opinions, or biometric data unless specifically required by a regulatory obligation.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Provided by you during registration or KYC |
| Contact Data | Pakistani mobile number, email address, city of residence (e.g., Lahore, Karachi, Islamabad) | Provided by you during registration |
| Financial Data | JazzCash / EasyPaisa wallet number, HBL / UBL / Meezan Bank account details, USDT wallet address, deposit and withdrawal history | Provided by you during deposit / withdrawal; confirmed by payment processors |
| Transaction Data | Bet history, game round records, bonus usage, PKR balance movements | Generated automatically by platform activity |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Collected automatically via platform access logs |
| Usage Data | Pages visited, games played, features accessed, session duration, navigation patterns | Collected automatically via analytics tools |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Provided by you during interactions with support team |
| Verification Documents | CNIC scan or photograph, proof of payment method ownership (e.g., screenshot of JazzCash account) | Provided by you during KYC process |
pg999 uses your personal data only for clearly defined and legitimate purposes. We do not use your data in any manner that would be incompatible with the purposes described at the time of collection. The primary purposes for which pg999 processes personal data are:
pg999 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Where pg999 relies on legitimate interests as the legal basis for processing, we have conducted a balancing assessment to confirm that our interests do not override your fundamental rights and freedoms. You may request details of this assessment by contacting the pg999 privacy team.
pg999 does not sell your personal data. We share personal data with third parties only where necessary for the delivery of our services or to meet regulatory obligations. All third-party recipients are bound by contractual data processing agreements that restrict their use of your data to the specific purpose for which it was shared.
Categories of third parties with whom pg999 may share your data include:
Important: pg999 will never share your personal data with third parties for their own marketing purposes, nor will we transfer your data to any party not listed in this policy without first notifying you and, where required, obtaining your consent.
pg999 uses cookies and similar tracking technologies on pg999.vin to ensure the platform functions correctly, to remember your preferences, and to understand how players use our services. The categories of cookies used by pg999 are as follows:
You can manage your cookie preferences at any time via your browser settings. Please note that disabling strictly necessary cookies will affect your ability to use certain features of pg999.vin, including secure login. Disabling functional cookies will reset your preferences on each visit.
pg999 retains personal data for different periods depending on the category of data and the purpose for which it was collected. The retention periods applied by pg999 are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Licensing and AML regulatory obligation |
| Financial & Transaction Data | 5 years from the date of transaction | AML compliance and financial record-keeping |
| KYC Documents | 5 years from account closure | Regulatory obligation under gaming licence |
| Support Communications | 2 years from last interaction | Dispute resolution and service improvement |
| Technical & Usage Data | 13 months from collection | Platform analytics and security monitoring |
| Marketing Preferences | Until withdrawal of consent or account closure | Consent management |
Once the applicable retention period has expired, pg999 will securely delete or irreversibly anonymise your personal data so that it can no longer be associated with your identity. Where data cannot be immediately deleted due to technical constraints, it will be isolated from further processing until deletion is feasible.
pg999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
While pg999 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. pg999 cannot guarantee the absolute security of data transmitted over the internet. Players are encouraged to use strong, unique passwords and to enable 2FA on their pg999 account to maximise their own account security.
As a pg999 player, you have the following rights in respect of your personal data. These rights may be subject to certain limitations where they conflict with pg999's legal and regulatory obligations:
To exercise any of the above rights, please contact the pg999 privacy team via live chat or email at [email protected]. We will respond to all verified privacy rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.
Age Restriction — 21 Years and Above Only: pg999 strictly prohibits the registration or use of its platform by any person under the age of 21. pg999 does not knowingly collect personal data from individuals under 21 years of age.
pg999 takes the protection of minors extremely seriously. As part of our registration process, we collect your date of birth and verify your age as part of the KYC process. Where pg999 has reasonable grounds to suspect that an account is held by a person under the age of 21, the account will be suspended immediately pending age verification. If the account holder is confirmed to be under 21, the account will be permanently closed and all deposited funds will be returned to the original payment method.
If you are a parent or guardian and believe that a minor in your care has registered an account on pg999 without your knowledge, please contact our support team immediately via live chat or at [email protected]. We will investigate and take appropriate action promptly. pg999 recommends that parents and guardians make use of parental control software to restrict access to online gaming platforms on devices used by minors.
As an internationally licensed gaming platform, pg999 may process or store your personal data in jurisdictions outside of Pakistan, including in the country where pg999's gaming licence is held and in the locations of our approved third-party service providers.
Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to that applicable in the originating jurisdiction, pg999 ensures that appropriate safeguards are in place. These safeguards may include:
You may request details of the specific safeguards applied to any international transfer of your personal data by contacting the pg999 privacy team at [email protected].
pg999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, updates to applicable law, or changes to the platform's services. When material changes are made to this policy, pg999 will notify registered players via the email address associated with their account at least 14 days before the changes take effect.
The "Last Updated" date at the top of this Privacy Policy will be revised each time the policy is amended. We encourage you to review this policy periodically to stay informed about how pg999 protects your personal data. Continued use of the pg999 platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.
If you do not agree with any amendment to this Privacy Policy, please discontinue use of the platform and contact support to arrange account closure. Any Real Money Balance in your account at the time of closure will be returned to your verified payment method subject to the standard withdrawal process.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data pg999 holds about you, please contact our privacy team through the following channels:
When submitting a privacy rights request, pg999 may need to verify your identity before processing the request in order to protect your personal data from unauthorised access or disclosure. This verification step is a security measure and is not intended to obstruct the exercise of your rights.
This Privacy Policy was last reviewed and updated on 1 January 2026. pg999 is committed to maintaining the highest standards of data privacy and security for all players on our platform.
Your data is protected, your transactions are encrypted, and your privacy rights are fully respected at pg999. Join Pakistan's most trusted online gaming platform — supporting JazzCash, EasyPaisa, and all major Pakistani banks. Must be 21 or older to register.
All data is encrypted and secured. Must be 21 or older. Play responsibly.